On this page you’ll find helpful responses to frequently asked merger questions. If you’re unable to find what you’re looking for please contact a PNCU Call Center Representative during normal business hours by calling/ texting (413) 592-9495 or by emailing contactcenter@pncu.com. You can also send us a private message through PNCU Mobile App or fill out our online contact form.
Branch Closures: All branches will be closed Saturday, June 11th.
Online Accessibility:
Online accessibility will be affected during conversion weekend. Please see service disruption schedule below.
Bill Pay, Telephone Banking and ATM Deposits are unavailable and are expected to return at 9 AM, Monday, June 13th. Your regularly scheduled payments will not be affected. All other ATM functionalities are working, except ATM Deposits.
Beginning 9 AM, Saturday, June 11th, Online & Mobile Banking, including Mobile Deposit will be unavailable and are expected to return at 6 PM, Sunday, June 12th.
We apologize for the inconvenience and appreciate your patience as we convert Premier Source Federal Credit Union to the Polish National Credit Union.