The answers you need are just a text message away! We are officially able to communicate via text for your credit union needs or concerns in a secure, efficient, and seamless way. With Text Messaging and Text Notices you can quickly and securely communicate with us about your finances.
Text With Us Today
Easy to use!
If texting is your preferred method of communication, this is for you.
Secure
Text with a member service representative directly about your account
Fast & Convenient
No waiting on the phone for a reply. A member of our team will get back to you.
For specials, promotions & more…
Text PNCU to (877) 989-7628
Stay in the know about special offers, promotions, events, closings and more. We promise not to bug you too much. When you opt-in to receive text messages from us, we’ll only send important and relevant information to you. If, at any time, you decide to no longer continue receiving text message updates, simply text/reply STOP and we will remove you from any further communications.
Tip: Add (877) 989-7628 to your contact list.
For member service…
Text your questions to (413) 592-9495
Simply text your general questions/concerns to the same number you would call and one of our member service representatives will get back to you during our business hours.
Tip: Add (413) 592-9495 to your contact list.
See Keywords for 24/7 answers on common questions.
Keywords
Text any of the following to (413) 592-9495:
ATM – Looking for a PNCU ATM close by? Find a PNCU ATM.
Auto – Ready for a new car or want to refinance? Check out our auto loan options.
Branch – Need to visit or speak with a representative? Check our branches and locations.
Checking – Want checking that pays you back? Compare our checking options.
Hours – Need to visit us or speak with a representative? Check our locations and hours.
Loans – We have a loan for all your borrowing needs.
Membership – Interested in becoming a member? Start with our easy online account opening process now.
Mobile App – Manage your accounts from anywhere. Learn more about digital banking.
Online Banking – Manage your accounts from anywhere. Learn more about digital banking.
Rates – Find out our current deposit and loan rates.
Routing Number – Our routing number is 211882091. If your question is a little more specific about your account, we’ll response to your text message during business hours.
Relationships Built to Last
For more information about accounts and services, visit a credit union branch in Western MA near you, use our Contact Form, or call us at (413) 592-9495.